We provide staff team as following:
Management level
General manager
Resident manager / Executive assistant manager
Room division manager
F&B director
Front office manager
F&B manager
Executive chef
Executive housekeeper
Personnel manager
Financial controller
Chief engineer
Rank & File level;
Permanent or contract (for your saving budget during low season)
Front office department
Human resource department
Housekeeping department
F&B department
Accounting department
Kitchen department
Engineering department
Others as requirement
Marketing:
Hotel marketing systems set up.(SOP)
Hotel - Manual guide
Filing agent, company systems
Contracting agency over 2,000 agencies and 1,000,000 of website including CRS Center Reservation systems / GDS (Global Distribution System) such as Amadeus, saber, Worldspan, etc.
Set up new plan marketing (e-marketing)
Report modify for sales and management requested by computer
Systems (such as Comanche, Fidelio, Easyfo)
How to look up the revenue and cash flow report for management
Modify cash flow report (manual or Hotel solution)
How to look up marketing report
Training reservation staff to operate.
Hotel software program consult depend on Hotel systems.
Marketing & Reservation consult.
Hotel marketing systems set up.
Filing agent, company systems
Contracting agency ( over 1,500 agencies and 700,000 of website including
Global Distribution System (GDS) such as Amadeus, saber, Worldspan, etc.
Set up new plan marketing (e-marketing)
Report modify for sales and management requested by computer Systems (such as Comanche, Fidelio, Easyfo)
How to look up the revenue and cash flow report for management
Modify cash flow report (manual or Hotel solution)
How to look up marketing report
Training reservation staff to operate.
Hotel software program consult depend on Hotel systems.
Marketing & Reservation consult.
Reservations
The goal of the Reservations Department
The nature of reservations
Reservations record-keeping and data analysis
Types of reservations
Processing individual reservations
Handling group reservations
Determining room availability
Preventing common reservation problems
Changes in reservations
End-of-day processing
Summar
Hotel operation;
Room dividion by member of FOMA / EHK Club member
Food & beverage
Kitchen (set menu all kind of cuisin such as German, French, Italian, Thai etc. by professional from 5 star hotel chef)
Back office (accounting, POS) / personnel
Marketing (Reservation systems, agencies filling, e-marketing systems)
Training and consulting
1. Flow of business through the Hotel
Overview of business flow
Summary
2. Sales and Marketing department set up.
Hotel marketing systems set up.
Filing agent, company systems
Contracting agency ( over 1,500 agencies and 700,000 of website including
Global Distribution System (GDS) such as Amadeus, saber, Worldspan, etc.
Set up new plan marketing (e-marketing)
Report modify for sales and management requested by computer Systems (such as Comanche, Fidelio, Easyfo)
How to look up the revenue and cash flow report for management
Modify cash flow report (manual or Hotel solution)
How to look up marketing report
Training reservation staff to operate.
Hotel software program consult depend on Hotel systems.
Marketing & Reservation consult.
3. Reservations
The goal of the Reservations Department
The nature of reservations
Reservations record-keeping and data analysis
Types of reservations
Processing individual reservations
Handling group reservations
Determining room availability
Preventing common reservation problems
Changes in reservations
End-of-day processing
Summar
4. Room division by member of FOMA / EHK Club member
5. Food & beverage
6. Kitchen (set menu all kind of cuisin such as German, French, Italian, Thai etc. by professional from 5 star hotel chef)
7. Back office (accounting, POS) / personnel
8. Marketing (Reservation systems, agencies filling, e-marketing systems)